Online default settings – more helpful than harmful?
We’ve issued previous updates about the Competition and Markets Authority’s (CMA) focus on so called “online choice architecture” which...
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European court considers "cognitive bias" when applying "average consumer" test
EU and UK consumer laws use the idea of an “average consumer” when considering if consumer-facing practices and contract terms are fair...
European Commission and national authorities call on Temu to comply with EU consumer protection laws
We have written about a few investigations by the CMA relating to online choice architecture or dark patterns. There is also action at EU...
First things first: setting-off or capping liability?
On 5 November 2024, the Court of Appeal delivered its judgment in the case of Topalsson GmbH v Rolls-Royce Motor Cars Ltd. The case...
PSR sends letter to tech firms on APP fraud
Last week, the Payment Systems Regulator (PSR) published a “Dear CEO” letter to tech firms which describes its plans to publish...
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