FCA hopes its Consumer Duty will lead to major shift in financial services
The Financial Conduct Authority has confirmed its plans to introduce a new Consumer Duty. It says that this will fundamentally...
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European Commission proposes stronger consumer rules for online financial services
Over the last 20 years, distance marketing of consumer financial services has changed rapidly. New players (such as fintech companies)...
E-money firms to make clear to customers how their money is protected: FCA requires action by 29 June 2021....
E-money accounts do not afford the same protection to customers as bank accounts. The Financial Conduct Authority is concerned that...
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